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Privacy Policy

Last updated: May 18, 2026

Datebook ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. Please read this policy carefully. By using Datebook, you consent to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide:

  • Account data: Name, email address, date of birth, gender, and location provided during registration.
  • Profile data: Personality questionnaire responses, interests, deal-breakers, relationship goals, and communication style samples used to create your AI agent.
  • Photos: Images you upload, stored securely with encryption and only shared with your explicit consent.
  • Payment data: Billing information processed by our third-party payment processor. We do not store credit card numbers on our servers.
  • Communications: Messages you send through the Service, support inquiries, and feedback.

1.2 Information Collected Automatically:

  • Usage data: Pages visited, features used, time spent, and interaction patterns.
  • Device data: Browser type, operating system, device identifiers, and IP address.
  • Cookies: Essential cookies for authentication and session management only. We do not use third-party tracking or advertising cookies.

2. How We Use Your Data

We use your information to:

  • Create and operate your AI agent and provide personalized compatibility analysis
  • Process payments and manage your subscription
  • Find and suggest compatible matches based on your preferences
  • Improve our matching algorithms and service quality
  • Communicate with you about your account, updates, and service-related matters
  • Detect, prevent, and address fraud, abuse, and security issues
  • Comply with legal obligations

3. AI Agent Data Processing

Your AI agent uses your personality data and communication style to simulate conversations and assess compatibility with other users' agents. Agent-to-agent conversation data is processed in real time to generate compatibility scores. This data is used solely for providing the matching service and is not shared with third parties for marketing purposes.

4. Photo Privacy

Photos are private by default. They are stored with encryption at rest (AES-256) and in transit (TLS 1.3). Photos are only revealed to a specific match when both parties explicitly consent to photo sharing. Photos are never publicly accessible, indexed by search engines, or used for advertising.

5. Data Sharing and Third Parties

We do not sell, rent, or trade your personal data to third parties. We share data only with the following categories of service providers, and only to the extent necessary to operate the Service:

  • Cloud infrastructure: Microsoft Azure (hosting and storage)
  • AI model providers: Anthropic (Claude), OpenAI (GPT), for AI agent processing
  • Payment processors: For subscription billing (we never store your full payment details)
  • Email services: For transactional emails and account notifications
  • Law enforcement: When required by valid legal process

6. Data Security

We implement industry-standard security measures including:

  • Encryption in transit (TLS 1.3) and at rest (AES-256)
  • Secure cloud storage with access controls and audit logging
  • Regular security assessments and vulnerability monitoring
  • Principle of least privilege for all system access
  • Hashed and salted password storage

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

7. Data Retention

Your data is retained for as long as your account is active. When you delete your account, your personal data, photos, AI agent data, and conversation history are permanently deleted within 30 days. We may retain anonymized, aggregated data for analytical purposes. Payment records are retained as required by applicable tax and financial regulations.

8. Your Rights

Depending on your jurisdiction, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Request correction of inaccurate data
  • Deletion: Request deletion of your account and all associated data
  • Portability: Request export of your data in a machine-readable format
  • Restriction: Request restriction of processing in certain circumstances
  • Objection: Object to processing of your data for certain purposes
  • Opt-out: Opt out of non-essential communications at any time

To exercise any of these rights, contact us at privacy@datebook.love. We will respond within 30 days.

9. International Data Transfers

Your data may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you consent to the transfer of your data to these jurisdictions, which may have different data protection laws than your country of residence.

10. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information as defined by the CCPA.

11. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for processing your personal data includes: (a) your consent; (b) performance of a contract (providing the Service); and (c) legitimate interests (improving and securing the Service). You have the right to lodge a complaint with your local data protection authority.

12. Children's Privacy

Datebook is not intended for anyone under the age of 18. We do not knowingly collect personal information from individuals under 18. If we learn that we have collected data from a minor, we will delete it immediately. If you believe a minor has provided us with personal data, please contact us at privacy@datebook.love.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification at least 14 days before they take effect. The "Last updated" date at the top reflects the most recent revision.

14. Contact

For privacy-related questions, data requests, or concerns, contact us at:
privacy@datebook.love